Vizio agreed to pay $3 million in damages for claims of “false” refresh rates (120 Hz and 240 Hz) in its TVs
TV maker Vizio has agreed to pay customers in California (USA) in a class action lawsuit against the company a total of $3 million in damages for advertising claims about “false” refresh rates (120 Hz and 240 Hz) in its products.
Payments will be made after filling out a special form and are available to buyers of Vizio TVs after April 30, 2014. The deadline for claims is March 30, 2024, and proof of ownership is required, including proof of purchase or a serial number.
In 2018, a class-action lawsuit against Vizio alleged that advertising for purported gaming TVs promising “effective” 120Hz and 240Hz refresh rates was “false and misleading.” Vizio denies any wrongdoing.
In addition to paying for verified claims, Vizio will “end the advertising practice” and “provide enhanced service and a limited one-year warranty to all affected customers.” Vizio also reported that it has been labeling each TV correctly for a long time with an accurate indication of the refresh rate characteristics in Hz (Refresh Rate 60 Hz for standard or 120 Hz for top TV models).
It should be noted that claims for benefits apply to all Vizio TV models made and purchased after April 30, 2014.
Vizio’s lawyers estimate that each settlement payment will amount to about $50 per TV purchase opportunity, with the possibility of a proportional reduction depending on the number of all claims submitted by affected customers.
In October 2023, cookware manufacturer SharkNinja was sued for claiming a pan production temperature of 16,600°C. The lawsuit also notes that SharkNinja advertises the pan as oven-safe up to 126°C.