US users have sued Apple over the 5GB of free iCloud space that regular customers are missing

US users have sued Apple over the 5GB of free iCloud space that regular customers are missing

Owners of Apple gadgets in the US have filed a class-action lawsuit against the corporation, accusing it of “falsifying the competitive field” for free iCloud space. Users have reported that they are unable to back up their data to the cloud storage as the free version is limited to 5GB.

“Owners of Apple devices are provided with 5 GB of free iCloud storage space, but as Apple’s iCloud revenue suggests, most users find this insufficient for their storage needs and purchase an additional iCloud storage plan,” according to court documents.

This amount of free storage was first introduced by former Apple CEO Steve Jobs at WWDC 2011.

The plaintiffs point out that iPhone users have only one option to fully back up the device — through iCloud. Apple requires customers to use iCloud to back up certain types of files, apps, and app data. For photos and videos, iPhone users have the option of choosing other cloud storage providers, including Google Drive, Sync.com, pCloud, and others.

The lawsuit states that Apple’s restriction prevents competing cloud platforms from offering their full-service solutions to fully compete with iCloud. Apple knows that most customers will be forced to pay for additional storage just for backup, the plaintiffs said.

The lead plaintiff is represented by the law firm Hagens Berman, which is behind a number of different lawsuits against Apple. In particular, the firm supported a class action lawsuit against Apple alleging price collusion with book publishers at Apple Books.

Last summer, Apple increased the cost of a monthly subscription to iCloud in a number of countries. The price increase did not exceed 25%. However, subscription prices in the USA and Russia remained at the previous level. Paid iCloud+ plans are currently available in three options: 50GB, 200GB and 2TB.

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