tokeon.ru: why SRE?

tokeon.ru: why SRE?

From the history of the question

Once upon a time, there was no technical support and only development.

And no one, except the developers, fully knew how the product works. And no one but the developers could answer questions about the product.

But when developers answered questions about products, they could develop nothing. And lost skills. And the product did not develop. And developers were woken up at night if the product broke. And the developers didn’t like it.

This is how technical support was formed. Special people who supported the users of the product, helped with the use, managed to put out fires when things went completely wrong, how little.

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