The way we work now will soon look like a relic of the past

The way we work now will soon look like a relic of the past

This is how Artificial Intelligence will make work more human.

Dustin Moskowitz is the co-founder and CEO of Asana

As I.I. increasingly penetrates the public consciousness, we begin to see dystopian stories about the future of work, predicting a kind of final victory for the Machiavellian forces of capitalism.

The most striking example is science fiction author Ted Chiang, who recently asked the question, is there “a way for AI to do anything other than sharpen the knife edge of capitalism?”. According to Insider, JPMorgan employees may already be suffering from this dynamic thanks to the company’s powerful employee monitoring tools.

These stories paint a bleak picture, raising many fears that I share, and indeed my own, about AI. go far beyond the potential impact on work. But I believe we will overcome them, and I want to imagine for a moment a world where people thrive in their workplaces because of, not in spite of, AI.

Instead of imagining how I.I. controls every moment of your attention, imagine helping you make the most of your moments of flow. For example, software can help you filter out messages by intelligently analyzing whether an incoming notification is important and urgent enough to interrupt your concentration. It can organically synchronize moments of collaboration with other people, moving away from today’s rigid system of recurring meetings and calendar blocks that break up your days. And, perhaps most importantly, it can encourage you to take breaks and even vacations when you work too long (thus, in addition to feeling good, the efficiency of work during long cycles increases).

A grim version of the future presents humans as interchangeable with our software counterparts, cogs in a machine. In fact, we are at our best when we engage in tasks that are distinctly human and allow us to be creative, empathetic, and evaluative. I.I. can fill our days with these tasks when we use its comparative advantage to do more of the “work about work” that slows us down, such as composing and sharing status updates.

The Internet helped make the world smaller and more familiar, and so did I.I. can accelerate the process of employees entering the position and mastering institutional knowledge, becoming a personal mentor who will introduce everyone to the course with expert patience and grace. Unfamiliar acronyms, custom emojis in Slack, code names for projects – all these small nuances that make up the connective tissue of a culture can cause repulsion in those who are not familiar with them. I.I. can decipher the culture of a company or team, replacing the discomfort that accompanies a transition period with a quickly achieved sense of ownership and simplifying the task of contributing to the achievement of team goals. Reducing this friction empowers a person, making it easier for them to leave managers who treat them poorly.

And finally, stories born of paranoia teach you to see in I.I. the ultimate surveillance tool that follows your every glance and mouse movement. But what if you instead use it to capture what you do well and build trust between managers and employees?

Thanks to the ability to report on your achievements – or even evaluate their quality – I.I. can help managers better assess the performance of their employees, rather than relying on quantitative indicators such as time spent at a desk. It can monitor deadlines and critical paths, automatically directing you to the most urgent work. And if you fall behind the deadlines, I.I. will inform your manager about it – he will not have to constantly poke his nose into things to catch that one time when you are behind. Due to the fact that I.I. helps everyone focus on the intent of getting the job done, managers can instead spend their time investing in ways to support their team and develop individual employees.

The way we work now will soon look like a rudiment, a sort of social forest on our way to creating something better. We know that I.I. will change the future of work. Will the future structures of our labor be austere, brutal towers that soullessly recycle resources? Will they be beautiful, intricate monuments to growth and prosperity?

We can influence how that future unfolds, but we can only make something great happen if we create a positive vision of what is possible. A world of more breakthroughs, bigger ideas, better execution and faster progress. A world full of happy people living their best lives at work.

When my co-founder and I started Asana, we were inspired by the power of teams. When global teams work together, we can do great things – things that improve the lives of people and the planet.

Customers should demand a positive version of the future. Technologists can build it. I.I. and can co-create this future. At the same time, we will be able to fully realize our collective potential.

***

Next is the odsebyatina. And that, as a translator, I have the right.

I am with all four paws for the time tracker! In my experience, for those who honestly work the appropriate time, the time tracker does not raise any questions. Those willing to sit on two chairs with one ass start talking about George Orwell’s 1984.

I tried different methods of time accounting on myself and on my subordinates: from Excel sheets and Toggl (where you can slide into micro-management), to total control in Hubstaff (at the request of one customer).

It would be good to automate this process. How many times have I observed clear postscripts when marking eight hours at the end of the day. As an example of such automation, there is an extension for VSCode – WakaTime. I have a habit of turning on the camera and broadcasting live-code on YouTube.

I have been developing the idea of ​​my product for a long time – a symbiosis task manager + task chat + time tracker. The idea of ​​maintaining flow state. When a developer enters this state, pulling him out is stupidly unprofitable for business (at least 20 minutes are lost each time). In one office, we practiced the “do not disturb” flag, but you forget to remove it.

***

As part of R&D, I continue to saw the Trello clone with the ambition to repeat the functionality of the free version no worse than the original. And then I will build a crystal temple around this altar to automate the workflow for the Developer Centric Team.

My current stack is: NextJS + NextAuth + GraphQL CodeGen + AntDesign Component + TailwindCSS + Lexical + Beautiful-DND + React Window + Hasura + PostgreSQL + Temporal + GoLang.

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