The Ministry of Digitization plans to introduce ChatGPT technology at State Services in 2024
In 2024, the Ministry of Digital Affairs of the Russian Federation plans to start implementing the ChatGPT technology on the “State Services” portal for citizens’ consultation. This was announced by the Minister of Digital Development of the Russian Federation, Maksut Shadayev.
“Government services will be provided online. This means that the result will be issued at the time of application. At the same time, we believe that it is necessary to develop proactive services that can be provided without an application, and all consultations should be performed by ChatGPT, filling out the necessary applications for the person,” said the minister.
According to the presentation presented by the minister at the plenary session of the Digital Almaty 2024 forum, it is planned to launch the ChatGPT technology on the portal in 2024.
At the moment, the digital assistant of the “State Services” portal “Robot Max” has processed more than 450 million requests, the presentation emphasizes.