How blackouts affected the work of freelancers

How blackouts affected the work of freelancers


In autumn, the freelance market in Ukraine and the whole country faced a new challenge – blackouts. If at first it was difficult to believe that this was even possible, now life according to shutdown schedules is a harsh reality. We conducted research to find out how performers react to a complete or partial lack of power and how this affects their work.

Almost 70% of freelancers continue to work actively even during blackouts.

The figures prove that Ukrainian freelancers are truly indestructible, because even without electricity, 69.75% continue to work. Only 30.25% of professionals expect the return of electricity to their homes, but 72% of them have managed to adapt their work schedule to reality and work when there is electricity. Note that it is in such realities that the clear advantages of freelancing become more noticeable:

  • You can work whenever you want and there is an opportunity, the main thing is the final deadline.
  • The work does not depend on whether there is Internet and communication in the office, where the business cannot always provide this.
  • No need to waste valuable time when there is electricity on the way to the office.

By themselves, these advantages have allowed almost all freelancers to quickly adapt to blackouts – these surveys only confirm this.

For 46.22% of users, the number of orders has not changed, for 43.49% it has decreased, and for 10.29% it has increased. But if we talk about regular customers, then the picture is somewhat different:

  • 63.03% of performers continue to receive as many projects as before the blackout;
  • 30.7% – less;
  • 6.27% – on the contrary, more.
How blackouts affected the work of freelancers

The decrease in the number of completed projects was most affected by 2 factors:

  • Competition as the growth rate of new freelancers exceeds the demand for their services generated by customers.
  • Increased project lead time. This is due to an increase in time for discussing the details of the TS, the terms of cooperation, the final acceptance of the task and the introduction of amendments. Blackouts have affected the speed and quality of communication on the part of customers, so the freelancer spends more time discussing the task.

If you adapt to the schedule of power outages, prepare the necessary gadgets for work and establish access to the Internet, as well as build an effective format for communication with customers (preliminarily agree on work calls and give delivery of intermediate stages of tasks), you can work with the same volume of projects as before blackout. A large number of freelancers show that it can be even in the current conditions.

How the blackout affected deadlines and customers

Completing a project on time is a quest for every modern freelancer from Ukraine. However, the numbers show that:

  • 32.56% of performers do not need to reschedule;
  • 44.75% asked for an extension of the deadline, but this was very rare;
  • only 22.69% have to reschedule quite often.
How blackouts affected the work of freelancers

39.61% of customers are understanding and provide additional time if necessary, and 21.77% are even ready to wait as long as necessary, since the main thing is the result. Only 8.01% demand that everything be done within the specified time frame. There are even customers who are so interested in getting a result, offering their help in solving problems associated with the lack of light – such turned out to be 3.23%.

“I remember how in November I came across an interesting story. The freelancer did not have time to complete the project due to blackouts, and the customer did not want to look for a new freelancer, since he had been working with him for quite a long time. Without hesitation, the customer sent the battery and inverter to the freelancer in order to complete the project on time,” recalls Vladislav Kirichenko, head of the Freelancehunt care team.

10.96% of entrepreneurs discuss the TS and details in more detail. This is important, because it is not always possible to give an answer or clarify something in a timely manner during the implementation of the project. It is easier and more productive to immediately discuss in detail and achieve a clear understanding. There are also 16.43% of performers who did not notice significant changes.

How blackouts affected the work of freelancers

What has changed in the work of freelancers

To say that the blackout turned everything upside down is an understatement. Of course, now you need to adjust your emotional state, related habits, work and personal life to the shutdown schedules. Regarding the main changes in numbers:

  • 31.37% of freelancers adapted their work schedule under the power outage.
  • 18.82% started spending more time on tasks. This is because after the next shutdown, you need to re-tune to work.
  • 17.82% have to sell their services more often and better.
  • 17.31% purchased the necessary equipment for comfortable work. It’s a hefty expense anyway.
  • 14.68% say that it has become more difficult to communicate with customers. They may answer too late, be out of touch for a long time.
How blackouts affected the work of freelancers

61.55% of freelancers say that customers continue to recommend them as before, 10.50% even began to recommend more often. This confirms the fact that for entrepreneurs, freelancing remains perhaps the only opportunity to complete various tasks quickly, efficiently and inexpensively, and the demand for freelance services will only grow.

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