Apple will close the Butterfly keyboard repair program for MacBook in 2024

Apple will close the Butterfly keyboard repair program for MacBook in 2024

Apple’s butterfly keyboard service program for MacBooks is ending soon, and only a few models will be able to be repaired free of charge.

Apple and authorized service providers repair eligible MacBook keyboards free of charge for four years from the date of sale. This deadline expires in 2024 for all but two versions of the 2019 13-inch MacBook Pro.

Here is their list:

  • MacBook (Retina, 12 inches, early 2015),

  • MacBook (Retina, 12 inches, early 2016),

  • MacBook (Retina, 12 inches, 2017),

  • MacBook Air (Retina, 13 inches, 2018),

  • MacBook Air (Retina, 13 inches, 2019),

  • MacBook Pro (13-inch, 2016, two Thunderbolt 3 ports),

  • MacBook Pro (13-inch, 2017, two Thunderbolt 3 ports),

  • MacBook Pro (13-inch, 2019, two Thunderbolt 3 ports),

  • MacBook Pro (13-inch, 2016, four Thunderbolt 3 ports),

  • MacBook Pro (13-inch, 2017, four Thunderbolt 3 ports),

  • MacBook Pro (15-inch, 2016),

  • MacBook Pro (15-inch, 2017),

  • MacBook Pro (13-inch, 2018, four Thunderbolt 3 ports),

  • MacBook Pro (15-inch, 2018),

  • MacBook Pro (13-inch, 2019, four Thunderbolt 3 ports),

  • MacBook Pro (15 inch, 2019).

After Apple released an ultra-thin 12-inch MacBook with a butterfly keyboard, users began to complain about sticking and low responsiveness of the keys. When Apple introduced such a keyboard and the MacBook Air, the number of complaints increased dramatically.

In May 2018, a class action lawsuit was filed against Apple in the United States. In June of the same year, the company launched a worldwide keyboard service program.

The company discontinued the 13-inch MacBook Pro model in November 2020, so some owners are still eligible for free repairs until November 2024. After that, the service program will be completely completed.

Starting with the 16-inch MacBook Pro, Apple abandoned the butterfly keyboard and returned to using a scissor switch mechanism.

In July 2022, the company agreed to pay $50 million to settle the class action. Affected customers will receive payouts ranging from $50 to $395.

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